FAQ

Avoid any kind of excessive wear situation. Avoid practicing sports with the pieces. Transpiration and chlorine do not contribute to the durability of the parts. It is advisable to avoid any contact with alcohol-based products (perfumes, creams, etc.) as well as immersion into fresh or sea water. Carefully condition the parts to avoid friction with others, or create nodes in the case of wires. Occasionally clean the parts with a soft, dry cloth, preferably cotton.

The origin and warranty certificate is issued only once, when the item is purchased.

Our team is always available to answer your questions. For general matters use the email address info@lirios.pt. Matters related with warranty and returns please use the address support@lirios.pt. We will respond quickly.

Under applicable legal terms, it is possible to exchange or return articles, within a 15 days period from the client receipt date, without payment of indemnity. To do this, the client must communicate his intention, via email (support@lirios.pt).

Complete information on cancellations, exchanges and returns.

The invoice will always be sent together with your order with the reference Final Consumer, however if you want a taxpayer number, please enter it in the TAX ID NUMBER field when ordering.

All Lirios jewels have the contrasting mark and this is a quality guarantee. More iformation in certification and hallmark.